Refund policy

Refund Policy

Last updated: June 15, 2026

This Refund Policy applies to purchases made from The Strength Theory, including one-time packages, full coaching packages, digital coaching products, and related online fitness or nutrition services.

Non-refundable purchases

One-time packages and full coaching packages are non-refundable once purchased. This includes, but is not limited to, one-time workout plans, one-time nutrition plans, monthly coaching packages, multi-month coaching packages, and transformation coaching packages.

Because our services involve digital delivery, personalized review, planning, preparation, coaching access, and service work that may begin shortly after purchase, refunds are not offered for change of mind, unused access, lack of availability, incomplete questionnaire submission, or failure to follow the provided plan.

No guaranteed results

Fitness, nutrition, body composition, strength, and health outcomes vary by person. The Strength Theory does not guarantee specific results, timelines, weight changes, muscle gain, fat loss, or performance outcomes.

Delivery issues

If you cannot access a purchased digital product, receive the wrong file, or believe there has been a delivery error, contact us at info@thestrengththeory.net. We will review the issue and, where appropriate, resend, correct, or re-deliver the purchased service or digital product.

Duplicate or mistaken charges

If you believe you were charged twice for the same purchase, contact us promptly at info@thestrengththeory.net with your order details. Duplicate charge issues will be reviewed on a case-by-case basis.

Legal rights

Nothing in this policy limits any non-excludable rights you may have under applicable consumer protection law.

Contact

The Strength Theory
Hua Hin, Thailand
Email: info@thestrengththeory.net